stay connected: email us at contact@foxydbags.com or give us a call at +30-210-2796388, available 9:00-17:00 EET

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How to Return  

 

We hope that you love the bags you bought from us. However, if you feel that you need to make a return, please send first an email at foxyd.bags@gmail.com to commence the return process.

Note however the cost of returning the item to us is your responsibility, unless the item is FAULTY.

Please make sure that you:

 

  • Handle light-colored bags carefully if you are still deciding whether you will be keeping the item. Please note that dark items of clothing can transfer dye to light-colored bags.

  • Return or exchange the item within 14 days from the day you bought it on our website. The same also applies for the sale period.

  • Ensure that the item being returned is in good condition with all tags and labels attached (Specifically there must be no marks on them).

  • Returns and exchanges must include the original packaging in the same condition and without postal labels. Damages to or omission of the dust bag from your return/exchange may result in a fee.

  • All items bought in the Foxy Bags Sale can be exchanged for another item within 14 days based on availability.

  • Sales are final and we accept no returns for refund at any Foxy Bags Sale.

  • Ensure that you have a proof of purchase.

Internal Shipping - Terms & Conditions

 

In the event that your order is designated for shipment to countries outside Greece, it may be subject to taxes, customs duties and fees levied by the destination country (“Import Fees”). The recipient of the shipment is the importer of the record in the destination country and is responsible for all Import Fees.


If you refuse a shipment from Foxy Bags, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Foxy Bags. This amount will be deducted from your refund. Please email your shipping and handling questions or comments to foxyd.bags@gmail.com

Returns

How can I order

Send us an email

 

You can send us an email at foxyd.bags@gmail.com to place your order. Once our e-shop is up and running, you'll be able to purchase your own lovely Foxy Bags online.

FAQ